On a day-to-day basis, everything in our company is under the command of Simone Heinrichs. As office manager, she has the overview and supports the company's processes from reception to the secretariat to accounting. Simone organises and coordinates at lightning speed, yet always with a high level of quality. She takes the initiative in communication and information gathering, is an expert in planning processes and also exercises the control function here. She always knows what is going on in the reef.
Don't look for mistakes, look for solutions!
Creating the basis for success with structured processes
As a paralegal, certified office manager and legal specialist, Simone Heinrichs knows that providing clients with the highest level of service requires orderly structures and processes. She therefore monitors and controls the organisation of accounting and claims management with the utmost meticulousness, as well as the adherence to deadlines and dates, the preparation of fee statements and the execution of complex enforcement measures.
Despite her organisational talent, it is her sense of human and respectful interaction that is just as tangible in the initial contact with new clients as it is in the hiring of staff.
On the water and in the office, the horizon firmly in view
Her joy in her work and in our trusting and balanced working atmosphere is noticeable - it is palpable in all processes and conversations with clients. And with her passion for stand-up paddling, Simone is completely at home in our watersports-loving team at the Riff.